MrWin5 Casino Cookie Policy

At MrWin5 Casino, we are committed to being transparent about the technologies we use on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and what choices you have regarding their use. By continuing to browse our website at mrwin5.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, tablet, or mobile phone — when you visit a website. Our MrWin5 platform, like most online services, uses cookies to function properly and to deliver a smoother, more personalised experience. These files are stored in your browser and allow our website to recognise your device on subsequent visits. Cookies cannot run programs or deliver viruses to your device; they are simply a way to help websites remember information about your visit.

At Mr Win 5, we use both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period of time or until you manually delete them. We also distinguish between first-party cookies, placed directly by MrWin5 Casino, and third-party cookies, set by our trusted service partners.

Why We Use Cookies

We use cookies for a number of important reasons. At Mr Win5, we rely on cookies to ensure our website operates as intended, to understand how our visitors use our platform, and to make your experience more relevant and enjoyable. Specifically, we use cookies to:

• Keep you logged in to your MrWin5 Casino account during your session
• Remember your language preferences (English, Chinese, Bahasa Indonesia, Filipino)
• Store your currency selection, including AUD as our primary supported currency
• Recognise you when you return to mrwin5.com after a previous visit
• Ensure you receive the correct version of our site based on your region
• Track your use of the MrWin5 app and web platform to fix errors and improve performance
• Deliver relevant promotional content, including the MrWin5 bonus offers and seasonal campaigns
• Prevent fraudulent activity and protect the security of your account
• Comply with our regulatory obligations under our Curaçao-governed licence

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our MrWin5 casino website to function. Without them, you would not be able to log in to your account via the MrWin5 casino login page, navigate between sections, or access core features such as pokies, live casino games, and payment processing. We do not require your consent to use these cookies, as they are necessary for the legitimate operation of our services. They enable basic functions such as page navigation, secure account access, and session management.

Performance and Analytics Cookies

At MrWin5 Casino, we use performance cookies to collect information about how visitors interact with our website. This includes which pages are visited most frequently, how long users stay on each page, and whether any error messages are encountered. The data collected is aggregated and anonymous — it does not identify you personally. We use this information to improve how our platform works and to ensure that features like the mrwin5 casino app and mobile browser experience perform reliably.

Functionality Cookies

Our Mr Win 5 platform uses functionality cookies to remember choices you make and to provide enhanced, more personal features. For example, these cookies allow us to remember your preferred login credentials structure, your selected language, and whether you have previously acknowledged certain notifications or banners. These cookies may also be used to provide services you have requested, such as watching a video or sharing content to social media platforms linked to our promotions.

Targeting and Marketing Cookies

We at MrWin5 Casino may use targeting cookies to deliver advertising that is more relevant to you and your interests. These cookies track your browsing habits and activity, and may be used to limit the number of times you see an advertisement, as well as to measure the effectiveness of our marketing campaigns — including promotions around the MrWin5 bonus, no deposit bonus offers, and loyalty programme incentives. These cookies are typically set by our advertising partners and remain on your device for a set period.

Social Media Cookies

Our website includes social media features — for example, links to our Instagram presence known as "VIP Street Access." These features may set cookies through those platforms when you interact with social sharing or follow buttons. We do not control these cookies, and you should review the cookie and privacy policies of the relevant social media providers directly.

Third-Party Cookies

In addition to our own cookies, our MrWin5 website may also use various third-party cookies to report usage statistics, deliver advertisements, and so forth. These are set by companies we work with, including analytics providers and payment processors supporting methods such as PayID, Apple Pay, Google Pay, and cryptocurrency options including Bitcoin, Ethereum, and Tether USDT. We cannot directly control these third-party cookies, but we only partner with services that meet our data protection standards.

Your Cookie Choices

At Mr Win 5 Casino, we respect your right to control your data. You have several options when it comes to managing cookies:

• Browser settings: Most web browsers allow you to refuse or delete cookies through their settings menu. Please refer to your browser's help documentation for specific instructions.
• Opt-out tools: You may opt out of certain third-party tracking cookies through industry opt-out mechanisms such as the Network Advertising Initiative or the Digital Advertising Alliance.
• Cookie consent banner: When you first visit mrwin5.com, we present you with a cookie consent notice where you can accept or customise your preferences for non-essential cookies.

Please note that if you choose to disable or block certain cookies, some parts of our MrWin5 Casino website may not function correctly. Features such as account login, game loading, and the mrwin5 casino app experience may be affected if essential cookies are removed.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any significant changes by posting a notice on our website or updating the effective date of this document. We encourage you to review this page periodically to stay informed about how we use cookies at MrWin5 Casino.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, you are welcome to reach out to us. Our support team is available in English, Chinese Mandarin, Bahasa Indonesia, and Filipino. You can contact us at our official email address: mrwin5aud@gmail.com. At Mr Win 5, we are committed to addressing your privacy concerns promptly and transparently.